Shipping policy

Processing Time
All orders are processed within 2-5 business days. You’ll receive a shipping confirmation email once your order is on its way.

Shipping Rates & Delivery
We offer standard and express shipping across Australia:

• Standard Shipping: 3–7 business days

• Express Shipping: 1–3 business days

Shipping costs are calculated at checkout based on your location and order weight.

International Shipping
Currently, we ship within Australia only. Stay tuned — we’ll expand soon!

Order Tracking
Once your order is shipped, you’ll receive a tracking number via email so you can follow its journey.

Lost or Damaged Items
If your order is lost or damaged in transit, please contact us within 7 days of delivery so we can assist.

Packaging
We use protective packaging to keep your items safe and secure.

Need Help?
Questions about shipping? Reach out to us at hello@abitzo.com— we’re happy to help!